We Benchmark Digital Customer Experience

Take a truly global perspective on the digital experience of your customers and that of the competition with our global Digital Experience Benchmark.

Latest Benchmark Results

What customers say about the websites of American Express, Tangerine, ...

Rentalcars.com once again favorite in Renting Car in Ibiza study; Hert...

Chase.com leads digital acquisition in US Credit Card study; CapitalOn...

Splintered Canadian Credit Card market results in 4-way tie for top-pe...

Allstate: quickly accessible information and emphasizing the ‘why’...

Twelvefold winner ANWB: website provides a sense of positivity, strong...

Job seekers prefer to orient themselves on job through websites and ow...

Rabobank leads Mortgage study for fifth time; ING inching closer

Vattenfall best digital sales and customer experience thanks to strong...

Essent.nl wins big in study on Energy Contract for businesses

ANWB reinforces lead in private lease market, including best customer ...

Most consumers aren’t interested in meal boxes as alternative to dai...

How Eneco makes a good First Impression on its business customer

Allstate and Independer take lead in Home Insurance studies

How UX on WerkenvoorNederland.nl convinces job seekers

More results

We Benchmark Digital Customer Experience

Take a truly global perspective on the digital experience of your customers and that of the competition with our global Digital Experience Benchmark.

Latest Benchmark Results

What customers say about the websites of American Express, Tangerine, ...

Rentalcars.com once again favorite in Renting Car in Ibiza study; Hert...

Chase.com leads digital acquisition in US Credit Card study; CapitalOn...

Splintered Canadian Credit Card market results in 4-way tie for top-pe...

Allstate: quickly accessible information and emphasizing the ‘why’...

Twelvefold winner ANWB: website provides a sense of positivity, strong...

Job seekers prefer to orient themselves on job through websites and ow...

Rabobank leads Mortgage study for fifth time; ING inching closer

Vattenfall best digital sales and customer experience thanks to strong...

Essent.nl wins big in study on Energy Contract for businesses

ANWB reinforces lead in private lease market, including best customer ...

Most consumers aren’t interested in meal boxes as alternative to dai...

How Eneco makes a good First Impression on its business customer

Allstate and Independer take lead in Home Insurance studies

How UX on WerkenvoorNederland.nl convinces job seekers

More results

Why WUA?

Achieve higher customer satisfaction ánd increase UX and conversion rates by focusing on the consumer perspective.

Why WUA?

Our Products

Three products to optimize
your Digital Sales & Service Journeys. Powerful alone. Better together.

Our products

Solutions For:

Why WUA?

Achieve higher customer satisfaction ánd increase UX and conversion rates by focusing on the consumer perspective.

Why WUA?

Our Products

Three products to optimize
your Digital Sales & Service Journeys. Powerful alone. Better together.

Our products

Solutions For:

Improve Your Digital Customer Journey

WUA empowers its international clients to sell more online, achieve higher customer satisfaction and increase user experience and conversion rates by focusing on the consumer perspective. We believe listening to your customers is an ongoing process. That’s why, through periodic digital CX-research, we are building on the biggest and best digital customer experience benchmark of the world.

Why Choose WUA?

Our Products

To optimize your digital sales & service journeys

Energize All Teams

International Digital Experience Benchmark

Our unique Digital Experience Benchmark with 27.000+ websites and apps offers a global perspective on digital sales and service customer journeys. We work for clients all over the world and can internationally map the digital experience of sales and service customer journeys on all platforms and devices.

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Studies
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Websites Reviewed
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Individual Reviews

A Selection of Our Clients

A Selection of our clients

Let’s Talk!

We are ready to help you become and stay the best in the digital arena.

Contact us