Download Free Insights

Download free white papers, ebooks, best practices and insights reports. All based on WUA’s Digital CX Research

Finance CX Top 70


In the Finance CX Top 70, we’ve unleashed the CX rankings from a year of online customer experience research in the international finance industry. Are you among the companies with the best online CX? Does your company top the rankings as a winner or are you lagging behind on your competitors?

WUA Innovates: Our Renewed Benchmark Model


To continue to grow as a company, as well as to stay on top of fast-changing consumer behavior, we renewed our questionnaires, improved our model and the quality of the data significantly. With this white paper we want to show how the WUA benchmark could benefit you.

Free eBook: The Digital Excellence Challenge


In 2016 we held 23 in-depth interviews with the digital leads and winners of our benchmark studies. What do these winners have in common? What is their secret and magic formula for digital dominance? What are the most important challenges they face? And most important: What can YOU learn from them?