Global Digital Experience Benchmark
Discover what you can learn from the best-in-class websites in the Dutch Health Insurance industry, boost online sales and accelerate digital growth with the Digital Experience Dashboard.
How We Do It
The Research Setup
We ask 1.200 consumers (650 on desktop & 550 on smartphone) to go online, search, and choose a health insurance, based on a realistic task. Who do they find? What do they experience when it comes to Brand, Product Offer, and Look & Feel? Who do they choose? And of course: why? Or why not? This information and more is captured, quantitatively and qualitatively with our in-house questionnaire and software.
Full Digital Experience dashboard available now
This Dashboard is a sneak peek of all the data we’ve gathered in these customer experience studies on taking out a health insurance. The complete Digital Experience Dashboard, based on 4.800 website evaluations, is now available for you to benefit from within 1 business day.
Request a demo to discover the dashboard
relevant to your customer journeys.