Recruitment Industry

Draw in Talent before your Competitor does

Digital customer experience in the recruitment industry

The wants and needs of young professionals change quickly. Generation Y is gaining work experience while Generation Z slowly enters the job market. WUA gives you the actionable insights to adapt your digital experiences for your employees to be. Stay ahead in the race against the competition by implementing best practices across the global recruitment industry.


How WUA can help you lead the recruiment digital experience

  • Learn why young professionals choose to apply on your website. And why they don’t. Better yet, we make sure you’ll rake in the talent next time.

  • Align your teams around the job seeker. We make sure your internal teams are aligned and focused to provide world-class digital experiences.

  • Through benchmarking self-service web and app portals, we ensure potential candidates can find the answers they’re looking for.

Research Calendar

Our unique Digital Experience Benchmark includes over 27,000+ websites & apps and offers a global perspective on digital sales and service customer journeys. Every year we study more than 50 customer journeys. Below is an overview of all planned studies in the recruitment industry. 

Results & Insights

View the latest results and insights from our most recent studies in the recruitment industry.

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Energize all teams

What could a Digital CX study mean for you?

Are you wondering how you can improve the conversion of your website compared to your competitors? So more customers will choose you? Then take a look at the WUA Digital Sales Scan.

WUA doesn’t just study your website, we also look at the websites of your competitors and the best websites in the sector. This way, you will get a direct and honest idea of where you stand in your market, and which improvements will give the best return.

In our studies we utilize the renewed Digital Sales Scan. This scan is characterized by:

  • A minimum of 200 – 400 respondents selected by renowned panel providers.
  • In-depth funnel analysis: what do customers say about your website, the websites of your competitors, and the best websites in other industries?
  • A high predictive value where to increase conversion, thanks to the validated research design.
  • Detailed, clear, and practical research report, for better internal understanding and support.
  • Practical, concrete actions to increase the conversion of your website based on your customers’ perspective. This approach is the only way to know with certainty what you need to do to increase your conversions.

A selection of benchmarked websites in the recruitment industry

Deelnemende partijen recruitment onderzoek

Let’s Talk!

We are ready to help you become and stay the best in the digital arena.