Global Digital Experience Benchmark

Mobile Phone with Plan

Discover what you can learn from the best-in-class websites in Telecom, boost online sales and accelerate digital growth with the Digital Experience Dashboard.

See Latest Benchmark Results – November 2019

What we do in our Digital Experience Benchmark studies…

We test with hundreds of potential customers what they think of your website compared to all the others in your market. We ask them to find, compare, and choose a product or service online.

In the interactive dashboard below…

We show a glimpse of our data. There is much more (ask a Full Demo here)! Navigate through the screens to find multicountry data on: Conversion, Preference, CX-Scores and much more.

This dashboard is not fully optimised for small screens. Please rotate your device to landscape mode or visit this page on a desktop computer or a tablet.

Full Digital Experience dashboard available now

This Dashboard is just a sneak peek of all the data we’ve gathered in these customer experience studies on taking out a mobile phone with plan. The complete dataset, based on more than 3.000 website evaluations, is now available for you to benefit within 2 days.

Request a full dashboard demo

Latest Insights

View the latest insights and background articles from our most recent studies in the energy industry.

Latest Insights

Research Calendar

Every year we study more than 50 customer journeys. See all planned studies in the energy industry.

Research Calendar

Your Expert for this Market

Daan Tames
Head of Industry Telecom
+31 (0)20 531 97 10

Schedule a call

Latest Insights

View the latest insights and background articles from our most recent studies in the mobile phone with plan market.

Latest Insights

Research Calendar

Every year we study more than 50 customer journeys. See all planned studies in the telecom industry.

Research Calendar

Your Expert for this Market

Daan Tames
Head of Industry Telecom
+31 (0)20 531 97 10

Schedule a call

What a Digital CX Benchmark study means for your online sales

Are you wondering how you can improve your websites’s conversion rate based on client feedback? Do you want to boost online sales? Take a global perspective on your digital customer experience against the competition with our international Digital Experience Benchmark and accelerate digital growth.