Netherlands2019-05-06T13:41:09+02:00

The Netherlands

Optimize customer experience for Dutch consumers and increase your conversion

Download: Digital Excellence Monitor

Download the 2018 edition of the Digital Excellence Monitor, the ultimate annual digital customer experience benchmark of The Netherlands.

The Digital Excellence Monitor 2018 is a benchmark report that offers insight into the customer experience of Dutch consumers for the purchase of a product or service in 7 important industries that WUA has studied.

Download Now

Results & Insights

View the latest results and insights from our most recent studies in The Netherlands.

Load More Posts

Digital Excellence Monitor 2018

Download the 2018 edition of the Digital Excellence Monitor, the ultimate annual digital customer experience benchmark of The Netherlands. The Digital Excellence Monitor 2018 is a benchmark report that offers insight into the customer experience of Dutch consumers for the purchase of a product or service in 7 important industries that WUA has studied.

Download Now

What could a Digital CX study mean for you?

Are you wondering how you can improve the conversion of your website compared to your competitors? So more customers will choose you? Then take a look at the WUA Digital Sales Scan.

WUA doesn’t just study your website, we also look at the websites of your competitors and the best websites in the sector. This way, you will get a direct and honest idea of where you stand in your market, and which improvements will give the best return.

In our studies we utilize the renewed Digital Sales Scan. This scan is characterized by:

  • A minimum of 200 – 400 respondents selected by renowned panel providers.
  • In-depth funnel analysis: what do customers say about your website, the websites of your competitors, and the best websites in other industries?
  • A high predictive value where to increase conversion, thanks to the validated research design.
  • Detailed, clear, and practical research report, for better internal understanding and support.
  • Practical, concrete actions to increase the conversion of your website based on your customers’ perspective. This approach is the only way to know with certainty what you need to do to increase your conversions.

Let’s Talk!

We are ready to help you become and stay the best in the digital arena.