Product Update: Automated analysis and new navigation

Do you want to learn more about how this feature could benefit you?

With the launch of our Digital Experience Dashboard for sales and service in summer 2019, a constant pace of development and innovation started. Together with our clients and market experts, our research, sales and data teams have been improving, testing, and rolling out new features on design and navigation continuously. In this update, you’ll find a preview on our Digital Sales Dashboard, v.4.33.

In this product update, we’ll give you a heads-up on just some of the new features and benefits for you as a customer. We’ve made the navigation and filtering more easy for you. Also, we’ve added automated analyses into all the main topics and themes using AI and text mining: a really cool feature that will help you along in making faster and better analyses yourself using the Dashboard!

 

Read our cases

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How ING improves customer journeys in an agile and global organization, using an optimized digital CX.

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How T-Mobile Home Doubled their Conversion with More Successful A/B Tests

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How Dutch health insurer VGZ is aiming for friction-free online CX

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