In the search for an energy contract for businesses, Essent.nl takes the lead (NL, April 2019, n=150). The energy provider is, just as in this study on solar panels, the big overall winner, claiming first place on both digital performance and digital customer experience.
With a Digital Sales Score of 37 points, Essent is 11 points ahead of number 2, Greenchoice.nl, which scores 26 points. Energy giants Nuon.nl and Eneco.nl score 23 and 21 points, respectively.
Essent.nl also provides the best Customer Experience. With 69 points, Essent.nl has a 2-point lead on Greenchoice (67) and a 4-point lead on Eneco.nl (65).