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Over the years, ABN AMRO slowly gained upon ING (winner December 2018) and Freo (winner April 2019) and ranks first in the October 2019 with a Digital Sales Score of 26 points. ING finishes second and Rabobank is third with 24 and 23 points respectively.

On Customer Experience Rabobank is best on desktop (CX Score of 69) and ING.nl performs well on smartphone with 69 points as well.

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