WUA constantly carries out customer experience Benchmarkstudies in various industries. Below you will find all the planned studies for 2020. Is your journey not on our planning? Get in touch to find out how we can make your Digital CX-research happen!
Digital Sales Benchmark: Deepdive & Dashboard
With the WUA Digital Sales Benchmark, our data lets you discover how consumers are experiencing your website and the websites of your competitors. WUA uncovers this valuable information by assigning at least 200 consumers on smartphone and/or 200 on desktop computers to go online, search for your product or service, and complete a realistic task.
In our Digital Experience Dashboard you get detailed insight on how consumers engage and experience your website, apps, and accounts versus the competition. At both local and global levels. Request a demo to discover the dashboard relevant to your customer journeys.
Since October 1, 2015 Matthijs is active as Head of Thought Leadership at WUA. In that role he is responsible for the brand, social media, content marketing and a lot of other fun stuff!