Every day, consumers are searching online for your product or service.
- What do they experience? What providers do they encounter?
- How does your website perform compared to those of the competition?
- What are you doing well? What could be improved? Why?
WUA measures these responses and more to structurally compare websites across the internet. Based on these studies, WUA offers concrete advice on how you can improve your customer experience. Not in order to match the competition, but to exceed them!
WHAT OUR CUSTOMERS SAY ABOUT THE DIGITAL SALES SCAN
average customer satisfaction rating
“Very comprehensive research, well summarized and presented in an understandable way that highlights the most important lessons.”
“Relevant topics in which the customer’s concerns are made clear and offer insight.”
“WUA sessions help you to refocus, you are able to take a critical look at your own site and those of the competition.”
“WUA offers enlightening insight into performance compared to the competition, where the right relevant details are discussed.”