About Bo-Peter Laanen

As Research Director – USA, Bo-Peter is responsible for helping all our clients in the United States deliver the best customer experience possible.

Smartphone users prefer Capital One when searching for a credit card: How digital marketing changes on the smartphone

SAN FRANCISCO - Insights from the Credit Card Digital Experience Benchmark Unlike Europeans, Americans use credit cards for many of their daily purchases. [...]

VerizonWireless.com wins Digital Customer Experience study Smartphone + Plan in the USA

SAN FRANCISCO - THE DIGITAL SALES SCAN™ ON SMARTPHONE AND WIRELESS PLAN WUA ran a comprehensive market customer experience benchmark study to understand [...]

2017-11-23T12:16:20+00:00 October 24th, 2017|Digital Sales Scan, News & Rankings, Telecom Industry|
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